About Us
A global smart-space brand, and the local team that brings it to Malaysian businesses.
Aqara
About Aqara
Aqara is the global smart-home and smart-space brand of Lumi United Technology, founded in 2009 in Shenzhen, China. With more than 16 years of IoT experience, Aqara offers over 2,200 products across 50 categories, and more than 56 million Aqara devices have been activated worldwide.
Aqara builds hubs, sensors, controls, cameras, locks and lighting that work together on open standards such as Matter, Thread and Zigbee, with a strong focus on privacy, local processing and award-winning industrial design.
Today Aqara is moving beyond the smart home to spatial intelligence: spaces that sense occupancy and context and respond automatically, for homes, hotels, offices and more.
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Official Distributor in Malaysia
Exclusive Aqara Distributor · Spatial Intelligence & Commercial · Malaysia
About Synchroweb
Synchroweb Technology (M) Sdn Bhd was founded in 2007 and is headquartered in Puchong, Selangor. For more than 15 years we have specialised in wireless networking, open-source infrastructure and enterprise IT, and we have been MikroTik's master distributor since 2013, serving customers and partners across Asia, the Middle East, Africa and beyond.
In 2025 Synchroweb became the official distributor of Aqara in Malaysia, focused on the business segment: property developers, hospitality, offices, system integrators, installers and resellers. We supply official local stock, support project deployments, and train and certify partners through Synchroweb Academy.
Our expertise
Solution design
Site surveys, device planning, hub and network sizing for projects of any scale.
Networking & IT
Wi-Fi, Thread and Zigbee coverage, VLANs and secure remote access, from a team with an IT infrastructure background.
Integration
Matter, Apple Home, Google Home, Home Assistant and third-party systems via open APIs.
Project supply
Volume stock, staged deliveries and project pricing for developers and contractors.
Training & certification
Installer and integrator training through Synchroweb Academy, with certification and ongoing technical updates.
After-sales support
Local warranty, RMA handling and a direct technical line for partners.
Contact Synchroweb
Tell us about your space. Our B2B team will reply within one business day with a recommended setup and quotation.
sales@synchroweb.com
+603-5880 5486